FAQ

We’re fast — and flexible!

For urgent projects, we proudly offer next-day photo delivery (within 24–48 hours) and video delivery within 72 hours if needed. For standard projects, photo turnaround time is typically 1–3 weeks, while video production ranges from 2–4 weeks depending on complexity. Need it faster? Just ask — we’ll tailor our delivery to your timeline.

Absolutely — and we go way beyond just checking a box.

Our drone pilots are FAA Part 107 licensed, with over 1,000+ drone flight hours under our belts. We’ve safely flown for clients around the world, from Toyota in Iceland to Waldorf Astoria in Panama, and serve as the primary drone pilots for NC State University. We take drone safety and skill seriously — because your project deserves the best.

Yes — to the letter.

We perform detailed pre-flight planning for every drone shoot. We always adhere to FAA Part 107 regulations, including the 400 ft altitude limit, and we never fly over stadiums, prisons, or restricted zones without proper authorization. We thoroughly check airspace for restrictions, obtain any necessary waivers, and communicate everything clearly to you. Whether we’re flying in a city, national park, or a remote destination abroad, we follow local and international drone laws to ensure everything is safe, legal, and hassle-free.

Yes! Your peace of mind is our priority.

We carry up to $5 million in liability insurance, automatically included in all our drone and aerial productions. This protects you, your property, your event attendees, and our crew. We’re happy to provide documentation upon request.

We do — all of it!

We’re a full-service team that handles your project from start to finish, including:

Storyboarding & concept planning
Filming & photography
Post-production editing
Color correction & color grading
Sound design, SFX, VFX
Final delivery — in formats tailored to your needs
Everything stays in-house to ensure consistent quality and a personalized experience. We work closely with you throughout the process to nail your vision.

We’re not happy unless you are.

While we don’t offer a money-back guarantee, we do offer a 100% Satisfaction Guarantee. If you’re not satisfied with the result, we will reshoot, re-edit, or revise until you’re thrilled with the final deliverables. We take pride in going above and beyond until it’s exactly right.

We do it all — seriously!

Whether you’re a large corporation, a growing brand, or an individual planning a once-in-a-lifetime event, we’ve got you covered.

Our specialties include:

Commercials & advertisements
Testimonial and brand story videos
Event photo & video (grand openings, corporate events, etc.)
Social media reels & promo content
Product photography & restaurant/food visuals
Headshots & lifestyle portraits
Senior, engagement & family photos
Real estate & MLS media (HDR photos, drone, walkthroughs, 360 tours)
Monthly construction progress documentation
Hotel, resort & tourism marketing content
Website development, gallery content & landing page videos
Full-service social media management
If it involves a camera (or drone), we do it.

We try to keep it simple and transparent.

We include a 20-mile round trip of travel at no additional cost, based on the IRS mileage rate (covering fuel, wear and tear, and insurance). For distances beyond that, we charge a per-mile rate. For out-of-state or international shoots, we’ll discuss and agree on any travel/lodging costs up front — no surprises.

We’re based in North Carolina and the Bay Area, California, but also regularly serve Virginia, Washington, New Jersey, New York, Florida, and beyond! Have an event in another state or country? We’re just a quick flight away from bringing your vision to life.

You’ll get exactly what you need — and more.

We provide:

High-resolution 300 DPI images for print
Web-optimized versions for speed and SEO
Social media crops (e.g. Instagram 5×4 format) for clean, sharp posts
Video files optimized for web, YouTube, reels, or internal use
Additional formats available upon request!

Of course!

We offer FREE custom proposals and strategy calls. Just hop on a quick 5–10 minute call with us and we’ll ask about your goals, budget, and timeline. Then we’ll send you a few custom package options — no pressure, just options that fit exactly what you’re looking for.